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Outdoor burn ban is in effect for North Port. Click here for more information.

 

 

 

 

 

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 Welcome to North Port Utilities!

 

The department operates 24 hours a day, seven days a week, to provide and distribute a reliable supply of quality, safe drinking water and a wastewater collection system that meets the needs of our customers and respects and enhances our environment. 

  

 

 

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News Updates:

North Port joins Wyland Foundation's Mayor's Water Conservation Challenge

We are asking for less than five minutes of your time to visit www.mywaterpledge.com and pledge to save water by April 30th.  Participants in winning cities are eligible to win a host of prizes to include $5,000 in utilities bills paid for a year, home improvement gift cards, even a car for a local charity!  Click here for more details.

 Mayors Challenge 2

Rain Barrel Workshop April 21, 2018

If you've been interested in rain barrels but don't know where to start, Sarasota County is holding rain barrel workshops here in North Port!  On April 21 and July 21, at 10:00 a.m., at the Shannon Staub Library on the Suncoast Technical College campus.  Mark you calendars and register online here to reserve your barrel!

  

Utilities begins 2018 Meter Conversion Project

North Port Utilities will be starting its 2018 meter replacement project soon which will replace manual read meters with automatic meter read (AMR) meters.  These meters will transmit data directly to meter reading equipment within the meter reader’s truck via radio transmitters, improving accuracy of information and safety for our meter readers.  The City has hired National Metering Services, Inc. to replace over 1,500 manual read meters in our system. 

Beginning April 9th, the National Metering Services team will be in LaCasa replacing meters in two sections.  Other areas planned are in Harbor Cove, Harbor Isles, Pickwick Rd., and the W. Price Blvd. and N. Salford Blvd. area from Symco Ave. to Warrior Ave.  Customers can view maps of the project area here.

Since the City’s water meters are located near the front property line in an easement, access to the home will not be necessary.  However, National Metering Services staff will knock on the door to let the customer know that they are there and will be replacing the meter.  The installers will have proper identification displayed and will be in National Metering Services vehicles with their logo prominently displayed.  The meter replacement takes about 20 minutes to complete and customers can expect an interruption in their service while the work is being done.   When the work has been completed, a door hanger notice will be left on the customer’s front door.

We appreciate the patience and cooperation of our customers while this work is being done.  Please contact North Port Utilities with any questions or concerns at 941-240-8000.

 

 

 

2017 Water Usage Report now available!

The 2017 Water Usage Report is now available.  The annual report contains information about Utilities projects, rates and average community consumption. To access the report, click here.

We would like residents to please feel free to contact the North Port Utilities Customer Care Team with any question s or concerns regarding their 2016 Water Usage and Utility Update Report at 941-429-7122 (Customer Care and Cashiering Office) or 941-240-8000 (Service and Administration Office).

 

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Customer Care Corner

We love to get positive feedback from our customers!  Utilities staff works hard to provide the highest level of service possible and we hope that every interaction is a positive one.

Sometimes customer care is not just about getting through calls quickly, but taking time to listen and care.  We recently received a call from a customer who appreciated the time and care that Customer Service Rep. I, Sara Miller, took in assisting her.  The customer was having a difficult day and Sara's care in listening and explaining how she could help her situation really meant a lot.

Sara (2)

 

 

 

Check out this video that plays a call from one of our wonderful customers!

 

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Utilities Mission Statement:

To support the City’s Mission by continuing to provide our customers quality water and sewer services in a safe, healthful, cost-effective and efficient manner and to accommodate the growth of our community through the planned expansion of our systems.

Myakkahatchee Creek Water Treatment Plant

North Port Wastewater Treatment Plant

          Water Treatment Plant   

          Wastewater Treatment Plant

 

 

 

 

 

 

 

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